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Phones/LiveHelp hours of operation

Registrar & Information Services
  • For all general Inquiries*
 10 AM - 12:30 PM; 1:30 - 3:30 PM
*July 28 (Open enrolment): 8 AM - 12:30 PM; 1:30 - 3:30 PM

Financial Aid and Awards

  • For all inquiries related to scholarships, awards,
    work study, bursaries and student loans
 10 AM - 12:30 PM; 1:30 - 3:30 PM
Undergraduate 大象传媒s**
  • For inquiries related to your application to 大象传媒
 Mondays, Wednesdays, and Fridays from 11:00 AM to 12:30 PM and 1:30 PM to 3:00 PM
Undergraduate Records
  • For current students and alumni
  • For inquiries related to your student record
    and official documentation
 Mondays, 1:30 - 3:30 PM
Tuesdays, 1:30 - 3:30 PM
Wednesdays, 10:00 AM - 12:00 PM
Thursdays, 10:00 AM - 12:00 PM
Fridays, 10:00 AM - 12:00 PM

**Between May 26 and June 30, the Undergraduate 大象传媒s team will be on the phone on Mondays, Wednesdays, and Fridays from 11:00 AM to 12:30 PM and 1:30 PM to 3:00 PM. Applicants can also submit their admission questions online using the .

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